最全面的Kano模型詳解，及Kano模型爲何是5種需求？

Kano模型（Kano model）是什麼？ 維基百科：The Kano model is a theory ofproduct development and customer satisfactiondeveloped in the 1980s by ProfessorNoriaki Kano, which classifies customer preferences into five c

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