郵件中的商務英語

1、常見縮寫

CC = carbon copy：抄送

FYI = for your information：供你參考

EOD = end of the day

BTW = By the way：順便提一下

COB = close of the business

這兩個詞都是指下班前。須要催促某人在下班前給到回覆的時候能夠用用它們。

eg:   Please let me know your thoughts COB today. 請在今天下班前讓我知道你的決定。

IAM = in a meeting：在開會

WFH = work from home：在家辦公

KPI = Key performance indicator ：關鍵績效指標

OOO = out of office：不在辦公室，休假

2、基本郵件禮儀

1. 感謝開頭感謝別人回覆本身郵件

Thanks for the quick reply/updated information. / Thanks for getting back to me.

2. 道歉郵件回的晚了，或者臨時通知別人事情，要先道歉

Sorry for the late reply. / Apologies for the late notice.

3. 附件附件英語是attachment。可是若是你說please find the attachment會顯得很沒有水平。通常直接用動詞attached或enclosed:

Attached/Enclosed please find the report.I attached the report and please take a look.

4. 收尾最後收尾通常都是詢問別人意下如何。不要用please tell me…這種不地道的中式英語。能夠這麼說：

Please let me know your thoughts. / Looking forward to your insight.