IOS 上架到App Store被拒的常見問題總結

Guideline 2.3.3 - Performance - Accurate Metadata

2017年11月16日 上午12:52

發件人 Apple

• 2. 3 Performance: Accurate Metadata

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.
1.jpg

2.jpg

 

解決辦法：經過對比1和2圖片、不仔細的話你是發現不了什麼問題的，本人這兩張圖片是截取的同一個界面，，可是上角顯示的時間不一致。

so知道怎麼辦了吧，直接使用5.5的圖就好了。

審覈經過。

 Guideline 2.1 - Performance - App Completeness

2017年11月14日 上午3:45

發件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Performance - App Completeness

Your app or its metadata does not appear to include final content.

Specifically, your app description does not full describe the functionality of the app.

Next Steps

To resolve this issue, please review your app and metadata to ensure that all of its content is final.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

 

解決辦法：刪掉其餘不會出現的圖、可能審覈的時候網速慢或者訪問不了，結果出現不了咱們上傳的截圖。

發件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Information Needed

We were unable to sign in to review your app with the demo account information you provided. In order for us to review your app, please provide us with a functional demo account so that we may fully assess your app's features.

We have attached a screenshot of the error message displayed when we attempted to sign in.

Next Steps

To help us proceed with the review of your app, please provide a user name and password in the App Review Information section for your app in iTunes Connect. Please be sure to include content in your app that demonstrates the features and functionality available in your app.

To provide demo account information:

- Log in to iTunes Connect
- Click "My Apps"
- Select your app
- Click on the app version on the left side of the screen
- Scroll down to "App Review Information"
- Select the "Sign-in required" box
- Enter demo credentials in the "User name" and "Password" fields
- Once you've completed all changes, click the "Save" button at the top of the Version Information page.

If your iTunes Connect status shows as Metadata Rejected, we do not require a new binary to correct this issue. Please reply to this message in Resolution Center to confirm the availability of a valid demo account, and we will continue with the review.

解決辦法：在審覈備註裏面給出帳號以及對於的密碼再次提交便可。

發件人 Apple

• 2. 3 Performance: Accurate Metadata

Guideline 2.3.3 - Performance - Accurate Metadata

We still noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

解決辦法：這個說的是咱們上傳的屏幕快照不能美好的反應出咱們App的本質功能。-- 更換屏幕快照。

發件人 Apple

• 2. 2 Performance: Beta Testing
• 2. 3 Performance: Accurate Metadata

Guideline 2.2 - Performance - Beta Testing

Your app appears to be a pre-release, test, or trial version with a limited feature set. Apps that are created for demonstration or trial purposes are not appropriate for the App Store.

Specifically, your app contains limited content and functionality.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please complete, remove, or fully configure any partially implemented features. Additionally, remove all references to "demo," "trial," "beta," or "test" in your app description, app icon, screenshots, previews, release notes, and binary.

Resources

If you would like to conduct a beta trial for your app, you may wish to review the TestFlight Beta Testing Guide.

Guideline 2.3 - Performance - Accurate Metadata

We were unable to locate some of the features described in your metadata.
 ............................................

..............................................
Next Steps

If these features are located in your app, please reply to this message in Resolution Center to provide information on how to locate them.

Alternatively, please revise your app to ensure that these features are fully implemented or revise your app description, release notes, and screenshots to remove all references to the features.

Since your iTunes Connect status is Rejected, a new binary will be required. Make the desired metadata changes when you upload the new binary.

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Specifically, your screenshots contain only login screens.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

解決辦法：這個說的是咱們app的界面功能看起來就是demo同樣的APP，徹底不能體現出咱們提交的時候填寫備註的內容之描述功能；修改界面功能載體提交便可。

發件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad and iPhone running iOS 11.1.2 on Wi-Fi connected to an IPv6 network.

It displayed empty content after app was launched.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

Resources

For information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.

For a networking overview, please review About Networking. For a more specific overview of App Review’s IPv6 requirements, please review the IPv6 and App Review discussion on the Apple Developer Forum.

解決辦法：這個說的是咱們app不支持ipv6模式，最好在本地搭建一個環境；或者正在app頁面上加一些進度條提示，以避免誤認爲是bug或者不支持ipv6.

發件人 Apple

• 2. 1 Performance: App Completeness
• 2. 3 Performance: Accurate Metadata

Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we need additional information about your app.

Next Steps

To help us proceed with the review of your app, please provide detailed information to the following questions. The more information you can provide upfront, the sooner we can complete your review.

1. Why is a login code needed?
2. How do users obtain the code?
3. Is the code used to distinguish different company users?

Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

提交的時候最好附上英文，能夠藉助Google翻譯軟件。

解決辦法：這個說的是咱們app頁面上有些功能性按鈕對應審覈人員不明白是什麼意思；最好是畫圖標註英文解釋說明一下。

發件人 Apple

• 2. 3 Performance: Accurate Metadata

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

解決辦法：這個說的是咱們app截圖上傳的圖片太少了。 補圖便可。

發件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Performance - App Completeness

Your app or its metadata does not appear to include final content.

Specifically, your app description does not full describe the functionality of the app.

Next Steps

To resolve this issue, please review your app and metadata to ensure that all of its content is final.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

解決辦法：這個說的是咱們app截圖上傳的圖片太少了，不能體現出app的實際功能、引發了審覈人員的懷疑。 補圖便可。

發件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we need additional information about your app.

Next Steps

To help us proceed with the review of your app, please provide detailed information to the following questions. The more information you can provide upfront, the sooner we can complete your review.

What are some of the use cases of your app?

Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.

解決辦法：由於開發的app屬於純粹算法技術，對業務方面不是頗有突出部分，審覈人員因此會問咱們app的使用場景（怕引發一些法律吧maybe），SO  1-要麼修改app自己，在界面上體現出該APP的業務需求以及解決需求的畫面，2-還有就是回覆審覈人員使用的例子，最好是文字描述以及具體的圖片做爲附件提交給他們繼續審覈。

 

 

 

 

2018年8月1日 上午8:48

 

發件人 Apple

 

• 2. 3 Performance: Accurate Metadata

 

Guideline 2.3 - Performance - Accurate Metadata

 

 

We noticed that your app's metadata includes the following information, which is not relevant to the app's content and functionality:

「決了提出問題的人」

Next Steps

To resolve this issue, please revise or remove this content from your app's metadata. For resources on metadata best practices, you may want to review the App Store Product Page information available on the Apple developer portal.

Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

 

解決辦法：我大體試了一下網上說的那些搞笑的更新說明文案；結果被拒！ 意思大概就是「決了提出問題的人」不是app的相關內容或是相關功能啥的；看來不能這麼寫，因此仍是老老實實的別搞笑了，刪掉再次提交便可。

 

 

This type of app has been identified as one that may violate one or more of the following App Store Review Guidelines. Specifically, these types of apps often:

1.1.6 - Include false information, features, or misleading metadata
2.3.0 - Undergo significant concept changes after approval
2.3.1 - Have hidden or undocumented features, including hidden "switches" that redirect to a gambling or lottery website
3.1.1 - Use payment mechanisms other than in-app purchase to unlock features or functionality in the app
3.2.1 - Do not come from the financial institution performing the loan services
4.3.0 - Are a duplicate of another app or are conspicuously similar to another app
5.2.1 - Were not submitted by the legal entity that owns and is responsible for offering any services provided by the app
5.2.3 - Facilitate illegal file sharing or include the ability to save, convert, or download media from third party sources without explicit authorization from those sources
5.3.4 - Do not have the necessary licensing and permissions for all the locations where the app is used

Before we can continue with our review, please confirm that this app does not violate any of the above guidelines. You may reply to this message in Resolution Center or the App Review Information section in App Store Connect to verify this app’s compliance.

Given the tendency for apps of this type to violate the aforementioned guidelines, this review will take additional time. If at any time we discover that this app is in violation of these guidelines, the app will be rejected and removed from the App Store, and it may result in the termination of your Apple Developer Program account.

Should you choose to resubmit this app without confirming this app’s compliance, the next submission of this app will still require a longer review time. Additionally, this app will not be eligible for an expedited review until we have received your confirmation.

 

Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

 

解決辦法：I am sure that this app does not violate any of the above guidelines.

 

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